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We have a dedicated, professional team of agent’s waiting for your call who are able to assist.

Training is a priority, and for our agents and technicians to efficiently deal in a responsive and professional manner is important to us.

We have several trained teams of remote agents and onsite technicians who are able to attend to your IT needs.

Comtel provides 24/7/365 ‘Premier’ support on our products and services according to available SLA’s and support contracts.

Premier Support provides a direct line to the team of developers and network administrators who are responsible for the product development and administration thereof.

This ensures you get to speak to the right group of people who have a deep understanding of the product at all times.

 

Products & Services

Solutions

Multi-Tenant Solutions

Comtel provide’s the following solutions:

• Traditional and IP Telephony Services
• True Broadband Internet
• Intercom and Security Systems
• Hosting environments / Co-Location
• Public IP ranges
• VPN Networks
• Least Cost Routing / LCR
• Network Management
• Remote Backup Services
• Remote and Onsite Support and Maintenance

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We are a proud member of ISPA and uphold the ISPA Code of Conduct.