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VoIP wholesale termination is designed for service providers and large usage based companies to improve and streamline operations like call centre solutions, who are searching for the perfect combination of pricing, quality and service that enables cost savings over traditional voice termination, and in turn, improve profitability.

VoIP enables vice to be carried over IP lines for example:

• Dedicated Wireless Connectivity
• ADSL Connectivity
• Leased Line / Diginet Services

Quality of Service (QOS) ensures all voice packets have priority over all other packets. We additionally monitor the lines so that they never become saturated, and in turn produce latency, which affects voice quality.

This traffic is then terminated across multiple networks, to ensure the quality, redundancy and pricing is optimal at all times.

Comtel provides:

• VoIP Leased Cost Routing for all call types
• Local / National / Cellular / International LCR
• Pure Per Second Billing from the first second
• Client / Partner Online Billing Interface
• Prepaid Billing Engines / Advanced Billing System Software
• Reseller Online Software Interface

 

Products & Services

Solutions

Call Centre Solutions

Calling Centre’s require highly specialized VOIP enabled PBX systems. Whether inbound or outbound, each Call Centre has their own specific software applications that facilitate the business process.

Designing and implementation is mission critical.

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